Welcome to DPD Courier
Shipment Tracking
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Air Freight
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Warehousing Distribution
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How it Works?
Help
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– Help Desk
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How do I change transaction details and terms?
Changes can be made on the transaction details by sending an email request to
support@dpdcourier.eu
or by contacting our
Customer Service
.
Changes after the terms have been agreed to must have the consent of both the Buyer and the Seller; and cannot replacing our general
escrow instructions
.
Related Questions
How do Buyers or Sellers cancel transactions?
When are funds released to the Seller?
Are services offered through DPD Courier safe?
Related Links
Escrow
Learn More
Help Center
Contact Us
Track Shipment
Frequently Asked Questions
Below you'll find answers to most popular and most recent frequent questions.
Process
Shipment
Payment
Process
Purchase or sale, product or service, DPD Courier protects them all.
How long does the escrow process take?
How does DPD Courier protect me?
How does online escrow work?
When should I use DPD Courier?
How do I check the status of my transactions?
How do I change transaction details and terms?
How do Buyers or Sellers cancel transactions?
When are funds released to the Seller?
Are services offered through DPD Courier safe?
Shipment
Purchase or sale, product or service, DPD Courier protects them all.
What is an Inspection Period, when does it start, and how long does it last?
When does the Shipping starts?
If the Buyer refuse the deal, who pays for shipping?
Do you verify the vehicle before shipping is started?
Payment
Purchase or sale, product or service, DPD Courier protects them all.
How does online escrow work?
Who is responsible for paying the fees to DPD Courier?
Who is responsible for taxes, customs, and import fees?
What is the verification of "good funds" or "secured funds"?
Where do I send my payment?
As the Buyer, what happens to my money when I send it to Payment Agent?
How does DPD Courier protect against fraud?
Can I send multiple payments for one transaction?
Does DPD Courier accept multiple or split payments?
What forms of payment does DPD Courier accept?
Are there any restrictions regarding the methods of payment I can use?
Payment Options & Addresses
Bank Transfer
Can I use my credit card or PayPal as payment for a transaction?
How can I use my credit card or PayPal account when the transaction currency type is Euros?
What forms of payment are available in Euros?
How quickly are incoming payments processed?
Why does it take so long to process my payment?
How long does it take for Sellers to be paid?
If you need further information about our services, please
Contact Customer Service
.